Customer Relationship Management (CRM) |
![]() Beyond its rich integrated applications and customizing functionalities include in its ERP (NSD ERP System), NSD offers to its customers the new application Customer Relationship Management (CRM). The individual applications in the NSD System are fully integrated. All data that which are used across applications are stored at centralized Data Base (server) level, the client is the highest hierarchical level in the NSD ERP System. Specifications that you make or data that you enter at this level are valid for all company codes and for all other organizational structures. Consequently, you do not have to enter these specifications or data more than once. Central maintenance ensures standardized data) As the other applications of NSD ERP SYSTEM, the NSD CRM is an integrated application too. In additional to the CRM application, the below Modules constitute the NSD ERP System:
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NSD CRM System |
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Contents
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Learn more about NSD CRM NSD CRM System -
Key Benefits of the (CRM) module include: Empowers customers with a choice of communication methods through multi-channel contact center: phone, fax, and email. Defines multiple relationships for each customer to better understand their value and maintain a comprehensive, consistent customer history. Tailors search criteria to unique business needs. Allow employees to use more shared data across other applications by using the web. Reduce operating costs and increase usability for your organization.